Public offer (rules of retail sale of goods)

Revision of the Privacy Policy as of April 29, 2022.

• Before you proceed to order products in the online store, located at the address of the site domain, please read the terms of this document - the Public offer (rules of retail sale of goods).
• The present Public offer (Rules of goods retail sale) in accordance with article 437 of the Civil Code of the Russian Federation (hereinafter - the "Civil Code") is a public offer addressed to individuals, to purchase goods at the online store, located at the site domain address, on the terms specified in this document, and regulates the relations arising between the Buyers and the Seller concerning the conclusion of the contract of sale of goods at the online store domain site and its execution (hereinafter - "Sale Rules").
• By ordering the Goods (placing an Order) at the online store, located at the address of the site domain, you agree to the terms of these Rules of Sale. If you do not agree with the terms of these Rules of Sale in whole or in part, you must refuse to place your order and leave the site.
• Before placing each new order, please check the revision date of these Terms of Sale specified in the upper footer of the document. In case the document is updated, you must read the current version and, if you do not agree with its terms, refuse to place your order.
• Your use of the Internet-shop located at the address of the site domain means that you have agreed to the current terms of the site domain/policy and site domain/rules (site rules), because in case of disagreement with the specified regulating documents you had to leave the site immediately. In any case, these documents are an integral part of these Terms of Sale.

1. Terms and definitions
Internet-shop - the site located at the address of the domain of the site. The site is owned and administered by the Seller.

Seller - IP Kulikov Ivan Alexeevich (OGRN 322774600182679, registration authority name - Interdistrict Inspectorate of the Federal Tax Service № 46 in Moscow, INN 773121571495, address: 125373, Moscow, Pohodny pr, 3, bldg. 2, e-mail address Vitametmortemofficial@gmail.com, offering the Buyer to conclude with him a contract of sale of Goods under the terms of these Rules of Sale in respect of the Goods placed in the Internet-shop, with delivery of Goods to the address specified by the Buyer by the method chosen by the Buyer.

Goods - an object of the material world available for purchase in the online store, which is the subject of a sales contract concluded between the Buyer and the Seller. The Seller is the owner of the sold Goods.

Buyer - a fully capable natural person who places an Order at the online store or is indicated as a recipient of Goods or is the actual recipient of Goods, buying Goods solely for personal, family, household and other needs not related to business activities.

Offer of Goods - an offer of Goods addressed to Buyers by the Seller (Seller's offer to conclude an agreement of sale and purchase of Goods), placed on the pages of the Internet-shop or in the official account of the Internet-shop in social network Instagram @vitametmortem_official

Order - the Buyer's request for purchasing Goods from the Seller (for concluding a contract of sale of Goods with the Seller on conditions of these Rules of Sale) at the On-line Store and its delivery to the address by the method chosen by the Buyer.

Delivery of the Goods "to the door" - delivery of the Goods to the address of the premises specified by the Buyer, other than the address.

2 General provisions.

2.1 The Seller shall familiarize the Buyer with these Rules of Sale by placing them on the site of the Internet-shop at the site domain/offer.
The Buyer shall read the contents and terms set forth herein, as well as other terms specified on the website of the online store, including the prices of the Goods, before placing the Order.

The Seller has the right to request the Buyer to confirm the acquaintance and consent to these Rules of sales by ticking the box "I agree with the terms of the Public offer (rules of goods retail sale)" when placing the Order directly on the pages of the online store, and in case of placing the Order by other means (by phone or through the official account of the online store in social network Instagram @vitametmortem_official - when confirming the Order made.

2.2 These Rules of Sale can be changed by the Seller in whole or in part unilaterally without any special notice to the Buyer. The updated Rules of Sale are posted on the page of the Site specified in clause 2.1. of these Rules of Sale with the indication of the date of changes in the header "Revision of the Public offer (rules of retail sale of goods) of "XX" XXXX 20XX". The Buyer agrees to regularly monitor changes in the Rules of sale.

2.3 In case the Buyer is not the final recipient of the Order, the Buyer, who is executing the Order, undertakes to ensure that the final recipient of the Order is familiar with and agrees with the terms of these Rules of Sale.

2.4 By placing the Order, the Buyer guarantees that all the terms of these Rules of Sale are clear. If the Buyer has any questions, before the completion of the Order, the Buyer shall send a request to the Seller for further clarification of the terms of sale to the email address Vitametmortemofficial@gmail.com, marked "Question on the Terms of Sale".

2.5 The essential terms and conditions of the agreement of sale and purchase of Goods concluded between the User and the Seller shall be specified in the published Commodity offer and in the relevant sections of the online store and duplicated in the Order placed. Obvious mistakes, including typographical errors, made in the description of Goods are not legally binding.

2.6. By making the Order, the Buyer agrees that the Seller may entrust the performance of the Goods sales agreement in terms of delivery and/or acceptance of payment to a third party, while remaining responsible for its performance to the Buyer.

2.7 Instructions and instructions of the Seller available on the pages of the online store are mandatory for the Buyer to follow in the process of placing the Order, unless there is an indication of their advisory nature.

2.8 The Buyer shall use the Product purchased exclusively for personal, family, household and other needs, not related to business activities.

2.9 The rules and conditions for the effective and safe use of the Goods are specified on the Goods' labels. The Seller is not liable for any damage caused to the Buyer as a result of improper use of the Goods.

2.10. The Seller shall not be liable for temporary malfunctions and interruptions in the operation of the Online Shop website and the resulting loss of information, as well as the safety of information, its correctness and timeliness of transmission and delivery.

2.11. The issues not regulated by the present Rules of sales and/or instructions and directives of the Seller (clause 2.7 of the present Rules of sales) shall be governed by the current legislation of the Russian Federation. To the relations between the Parties shall apply the provisions of the Civil Code (including the provision on retail sale (§ 2, Chapter 30), the RF Law "On Protection of Consumer Rights" from 07.02.1992 № 2300-1, the RF Government Decree of 31.12.2020 N 2463 and other legal acts governing the sale of goods.

2.12. The invalidity of any provision of these Rules of Sale does not entail the invalidity of the other provisions.

2.13. The terms of these Rules of Sale also apply to the Orders placed by Users on the official account of the Internet-shop on the social network Instagram @vitametmortem_official, as well as in case of placing Orders over the official phone number of the Internet-shop +7 999 551 13 92.

3 General terms of ordering

3.1 The Buyer independently places an Order in the online store. When placing the Order, the Buyer indicates the full name and phone number of the Buyer or the recipient of the Order, the e-mail address, the delivery address of the Order. The Buyer is obliged to provide reliable data. The specification of false, incorrect data, nonexistent phone number, e-mail address, full name of the Buyer and/or the recipient of the Order, as well as other unreliable information is equal to the evasion of the Buyer from receiving the Order and is the basis for the cancellation of the Order.

3.2 The Buyer undertakes to ensure the safety, integrity and confidentiality of the authorization information for access to his e-mail, account in the social network Instagram, as well as the inaccessibility of his cell phone for use by third parties. The Buyer shall be solely responsible for all possible negative consequences in the event of transferring access to third parties.

3.3 For safety reasons, the Buyer shall be obliged to securely terminate the work on Internet resources under his account at the end of each session.

3.4 If the Buyer suspects the security of his authorization data, their unauthorized use by third parties, as a result of which an Order has been issued or changes have been made to the Buyer's earlier Order, the Buyer shall immediately notify the Seller by sending a notice to the e-mail address Vitametmortemofficial@gmail.com.

3.5 The User shall be solely responsible for the accuracy and correctness of the information provided by the User when placing the Order. If there are reasons to believe that the information provided is incomplete or unreliable, as well as in case of refusal or evasion of the User to correct, supplement or confirm the accuracy of the information previously provided by the User, the Seller has the right to reject (cancel) the Order.

3.6 In case of providing personal data of another person, the Buyer guarantees to the Seller that such other person's consent to the transfer of data to the Seller has been obtained in accordance with the procedure established by applicable law, in addition, the person has read and agreed with the terms of these Terms of Sale. The User warrants to the Seller that the consent of such third party has been obtained and is liable for violation of this warranty in the form of an obligation to reimburse the Seller's liquidated damages in the form of paid compensations, payments, fines, court expenses and/or expenses for settlement of third party claims, when such expenses of the Operator are related to the User's violation of the warranty specified in this paragraph 3.2 of the Policy.

3.7 The Seller confirms that all personal data received from the Buyers will be processed in accordance with the domain of the site/policy and in accordance with the Federal Law of 27.07.2006 N 152-FZ "On Personal Data".

3.8 By placing the Order, the Buyer agrees to receive in connection with the processing and execution of the Order by the Seller: (a) emails to be sent by Seller to Buyer; (b) messages (SMS) to the telephone number specified by Buyer; and (c) a call from the courier.

3.9 Commodity offers are of a reference nature and may not fully convey accurate information about the characteristics of the Commodities in terms of color, size, and shape. In case the Buyer has any questions about Product's features and specifications, before Ordering the Product, the Buyer is to apply to the Seller for more exact information, by sending a request to e-mail address Vitametmortemofficial@gmail.com with a note "Product Question" or by phone +7 999 551 13 92.

3.10. By placing the Order, the Buyer confirms that:
a) has fully read the terms and conditions of these Terms of Sale and accepts them in full;
b) has fully read, understands and accepts the terms and conditions of sale of the Goods provided for in these Rules of Sale;
c) before Ordering the Buyer is familiarized with all the information about Goods, bringing of which to consumers is obligatory by the Seller according to the legislation of Russian Federation about protection of consumer rights;
d) the data provided by the Buyer about himself and the recipient of the Order are authentic.

3.11. The Seller shall have the right to block the Buyer's ability to perform the Order in case of repeated cancellation of the Orders performed by the Buyer, as well as in case of violation of these Rules of Sale by the Buyer.

3.12. The Buyer's conclusion of the contract of sale of Goods (-s) under the terms and conditions provided for in these Rules of Sale is carried out:
3.12.1. when placing the Order on the Website in case the Buyer chooses the option of payment for the Goods when placing the Order - after the Buyer has made the payment.

3.13. The Order may be cancelled by the Seller in any of the following cases:
detection of the fact that the Goods that meet the requirements for quantity and proper quality are out of stock;
unreasonable refusal of the Buyer from the acceptance of Goods that meet the conditions of quantity and quality;
absence of the Buyer at the delivery address by way of "to the door" delivery type for more than 15 minutes from the moment of courier's arrival;
violation by the Buyer of the conditions of paragraph 2 of clause 5.5. of these Rules of sales;
in other cases stipulated by these Rules of sale and/or the current legislation of the Russian Federation.

3.14. The order can be canceled by the Buyer in the order specified in the link - the site domain/support.

3.15. The information on the current status of the Order can be clarified by phone +7 999 551 13 92

3.16. The Buyer has the right to change the composition of the Order before its delivery by notifying the Seller to the e-mail address Vitametmortemofficial@gmail.com with the note "Change Order" or by phone +7 999 551 13 92.

4. Goods Price and Payment

4.1 The price of Goods is determined by the Seller unilaterally and indisputably and is specified in the Commodity Offers. The Goods price is valid at the moment of placing the Order by the Buyer.

4.2 The Goods Price is specified in rubles of the Russian Federation and includes value added tax.

4.3 The Product price may be unilaterally changed by the Seller. The price of the Goods ordered by the Buyer shall not be subject to change.

4.4 The Seller has the right to set the procedure for payment for the Goods as a condition of advance payment.

4.5 The Buyer placing the Order shall be given an opportunity to choose the payment option in accordance with the payment methods available in the online store.

4.6 The agreed method of payment shall be the method chosen by the Buyer from among those available when executing the Order.

4.7 If the Buyer chooses the payment upon receipt using a bank card or other available services that allow paying for the Orders by the specified method, in case of involuntary (automatic) cancellation of such payment or the lack of funds withdrawal from the Buyer's account in the amount of the Order or its part due to technical failure and (or) other unforeseen error, the Buyer grants the right to the Seller to take necessary actions aimed at the execution of payment for the Order by the Buyer without further notice.

4.8 Acceptance and processing of payments using bank cards shall be carried out by the electronic payment provider. The Seller shall not process, including collecting and storing the Buyers' bank card data.

4.9 The cashier's check in electronic form shall be sent to the User to the email address specified by the Buyer.

4.10. The title to the Goods in the Order is transferred to the Buyer from the moment of the actual transfer of the Goods to the Buyer and the payment of the full cost of the Goods. The risk of accidental loss or damage to the Goods passes to the Buyer from the moment of actual transfer of the Goods to the Buyer.

5. Delivery

5.1 Delivery of Goods to the Buyer is carried out on conditions specified in these Rules of sales, taking into account the information presented on pages of the Internet-shop, and in time, automatically defined by system at registration of the Order, which is indicative and can be increased at occurrence of circumstances which do not allow to deliver Goods in the specified term.

The coordination of delivery date is possible by phone +7 999 551 13 92 or by sending a request to the Seller on e-mail address Vitametmortemofficial@gmail.com. In this case the delivery will be made on the date agreed by the Buyer and the Seller.

The Seller will make every effort to meet the delivery date and time, however, delays in delivery are possible due to unforeseen circumstances that are not the fault of the Seller.

5.2 Delivery of the Goods is possible only within the territory of the Russian Federation.

5.3 The possibility of delivery to the address specified by the Buyer is determined at the time of Order placement. The agreed method of delivery shall be the method chosen by the Buyer from among those available when executing the Order.

5.4 The cost of delivery of the Order is calculated individually, based on the cost of the Goods, the total amount of the Order, the delivery address and method of delivery (including the cost of services of third-party delivery services and transportation companies). The exact cost of delivery is calculated when choosing the method of delivery.

5.5 Delivery of Goods to the Buyer is made to the place specified by the Buyer.

5.6 Regardless of the method of delivery, upon receipt of Goods, the Buyer is obliged to inspect the Goods in the presence of the person who delivered the Order and check for compliance with the assortment, quantity, completeness, check the absence of external mechanical damage. Receipt of Goods without any comments in the document confirming the fact of receipt of Goods means that Goods were transferred in quantity, completeness, without any external mechanical damage according to the contract of sale concluded between the Buyer and the Seller, and no claims in this part shall be accepted.

5.7 In case of transfer of Goods with breach of assortment condition the rules of article 468 of the Civil Code of the Russian Federation do not apply. In case of detection of the assortment change the Buyer has the right to refuse the excess Goods and demand replacement with the Goods in the assortment provided by the Order, or return the money paid for the actually not transferred Goods. In this case the Goods are subject to return to the Seller.

5.8 If upon receipt of the Goods the Buyer detects a discrepancy in the quantity of Goods in the Order, the Buyer shall immediately inform the Seller thereof. In case of violation of this condition on informing, the Seller has the right to refuse to satisfy the Buyer's claim on the quantity of the transferred Goods.

5.9 If during the transfer of the Order the Buyer detects less Goods than indicated in the Order (shortage of Goods), the Buyer has the right to demand the transfer of the missing Goods or, if the missing Goods were paid for, to refuse the Order for the missing Goods and demand a refund for the missing Goods.

5.10. The transfer of the missing Goods is carried out according to the procedure and at the time agreed with the Buyer. If it is impossible to transfer the missing Goods due to the lack of Goods in stock, the Seller notifies the Buyer and the Buyer has the right to cancel the Order or agree the replacement of the Goods with another Goods.

5.11. When delivering the prepaid Order, the person handing over the Order to the Buyer has the right to request from the recipient the code for receiving the Order, received at the contact e-mail address of the Buyer. In the absence of such a code, the transfer of Goods is not carried out, the Order is cancelled.

5.12. When handing over the prepaid Order, the person handing over the Order to the Buyer shall have the right to demand to see the recipient's identity document, and the recipient shall be obliged to provide such a document. If there is no identification document, the Goods are not transferred to the recipient, the Seller has the right to cancel the Order or agree with the Buyer a new date of transfer of the Goods.

5.13. If it is impossible for the Buyer to receive the Order with payment when receiving the Goods in person, the Order is delivered to a person who is ready to provide information about the Order (number and/or full name of the recipient), as well as to pay the cost of the Order in full to the person who transfers the Order to the Buyer.

5.14. In case of cancellation of the prepaid Order before the transfer of the Goods for any reason, as well as in case of the Buyer's refusal to receive the Goods, the funds are returned to the Buyer on the bank card, which was used to pay for the Order, within the period established by law.

6. Return of Goods transferred to the Buyer, claims for Goods

6.1 Claims against the Seller shall be sent by the Buyer via the Russian Post to the Seller's address: Pokhodnyi proezd, 3, bldg. 2, Moscow, Russia 125476. 3, bldg. 2, Moscow, Russia, 125476. Scanned copies of official claims shall be accepted by e-mail Vitametmortemofficial@gmail.com marked "Claim".

6.2.The Buyer may return the Goods of proper quality, the return or exchange of which under the current legislation of the Russian Federation is allowed, to the Seller within the terms and conditions specified at the link - site domain/support

6.3 In case the Goods of inadequate quality are transferred to the Buyer, the Buyer shall have the right to claim under the current legislation of the Russian Federation on the protection of consumer rights. Information about the terms and conditions of satisfaction of the Buyer's claims is given at the link - site domain/support.

6.4 Based on the results of consideration of the Buyer's appeal/claim, the Seller shall send a response to the Buyer within the period prescribed by the current legislation of the Russian Federation on the protection of consumer rights.

6.5 In case of a positive decision on the return of the Goods, the Seller shall send to the Buyer information on the ways of transferring the Goods to the Seller.

6.6 If the Seller finds the Consumer's claim regarding the Goods of improper quality justified and after the Buyer returns the Goods to the Seller, the Seller shall return to the Buyer the cost of the returned Goods, as well as the documented costs of the Buyer for the delivery of the returned Goods to the Seller.